Wednesday, June 13, 2012

INTERNET WOES

Up at the lake house, AT&T personnel were rude to us when we tried to talk to them about cell coverage (none) and what we could do (they said nothing; I complained and we got a microcell...after a lot of hassle...and it worked just fine) Miffed with them, we went to Comcast's internet and TV up at the lake house for a year. No problems.

So now we're down at the coast. We go with Comcast for TV and cable (feeling guilty since the AT&T people down here have always been great to work with). Monday the internet was down. Called several numbers for Comcast. Found one that worked. After some punching of buttons, got to a disinterested rep. Rep sets up an appointment for a tech to come out. On Thursday afternoon. Arghhh!

We don't have a contract with Comcast; it's a month to month thing. So Tuesday we go over to the mainland and talk to the people at AT&T (and find they're still the nicest, most helpful sales people we've dealt with in a long while; totally unlike the AT&T up in N GA). They're due this morning to connect us up to internet and TV. We'll see how that goes.

In the meantime, our internet came back up yesterday afternoon. Too late.

Technology is grand when it works.


5 comments:

  1. I have a love/hate relationship with technology. We're frenemies. :)

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  2. If you're lucky enough to get a geek at AT&T store, you can upgrade your Iphone to 4G and get the geek to make your Iphone read it as a hotspot. We had no cable, dsl or anything when we got here. Now our Iphones are our hotspots, which read off the cell towers. It's really amazing.

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    Replies
    1. Well, Uverse is available where we are so no need for a hotspot. Right now everything's working great, TV, internet and phone.

      We'll see how it goes.

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  3. I wonder if the AT&T folks up in the other area might have been under the effect of having a prat for a supervisor. You get one of those, and the whole franchise starts to get infected with lousy moods.

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